Shipping & Delivery Information
Domestic U.S. Orders
Processing Time:
- Orders placed before 12 PM EST ship same business day
- Weekends & holidays excluded
- Allow 1-2 business days for order verification
Shipping Options:
- Standard Shipping (3-5 business days)
- Free on orders over $200
- $9.95 for orders under $200
- Includes full tracking
- Express Shipping (2 business days)
- $19.95 flat rate
- Order by 12 PM EST for same-day dispatch
- Signature required
International Orders
Available Destinations:
- UK/Europe: 5-7 business days
- Canada: 3-5 business days
- Asia/Australia: 7-10 business days
- Other regions: Varies
Important Notes:
- All international shipments include:
- Complete customs documentation
- Duties/taxes calculated at checkout
- End-to-end tracking
Order Tracking:
- Tracking number emailed upon shipment
- Real-time updates via carrier website
- Delivery notifications via email/SMS
Special Circumstances:
Signature Requirements:
- All express deliveries
- Orders over $500 value
- International shipments
Holiday Shipping:
- Extended processing during peak periods
- Check website for seasonal cutoff dates
- Express recommended for time-sensitive gifts
Undeliverable Packages:
If delivery fails:
- Carrier will attempt redelivery
- Package held at local facility for 5 days
- Returned items subject to restocking fee
Damaged Shipments:
- Report within 48 hours of delivery
- Provide photographic evidence
- Keep all original packaging
Need Assistance?
Visit our Help Center for:
- Live delivery status
- Address change requests
- Special handling needs
Policy Updates:
Shipping options and rates may be adjusted periodically. Current services available at checkout.