Privacy Policy
Effective Date: [Insert Date]
1. Information We Collect
We collect the following categories of personal data:
- Identifiers (name, email, shipping/billing address)
- Commercial information (purchase history)
- Payment information (processed via secure third parties)
- Technical data (IP address, device information)
- Usage data (browsing behavior, cookies)
2. Purposes of Processing
Your data enables us to:
- Process and fulfill orders
- Provide customer support
- Improve our products/services
- Prevent fraud and enhance security
- Comply with legal obligations
- Personalize your experience (with consent)
3. Legal Basis for Processing (GDPR/CCPA)
We process data based on:
- Contractual necessity (order fulfillment)
- Legitimate business interests
- Your consent (for marketing communications)
- Legal compliance requirements
4. Data Sharing Practices
We may disclose information to:
- Payment processors (Stripe, PayPal)
- Shipping carriers (FedEx, DHL)
- Cloud service providers
- Marketing platforms (with opt-in consent)
- Legal authorities when required
5. International Data Transfers
Data may be transferred globally with appropriate safeguards including:
- Standard contractual clauses
- Privacy Shield certification (where applicable)
- Binding corporate rules
6. Data Security Measures
We implement:
- 256-bit SSL encryption
- Regular penetration testing
- PCI DSS compliance
- Role-based access controls
- Data minimization principles
7. Your Privacy Rights
Depending on jurisdiction, you may:
- Request access to your data
- Correct inaccuracies
- Delete your information
- Restrict processing
- Object to processing
- Receive data portability
- Withdraw consent
- Opt-out of sales (CCPA)
8. Cookie Policy
We use:
- Essential cookies (shopping cart functionality)
- Performance cookies (analytics)
- Marketing cookies (with consent)
Manage preferences via cookie banner or browser settings.
9. Data Retention Periods
We retain data:
- For active customers: 3 years post last interaction
- For orders: 7 years for tax/accounting purposes
- For marketing: Until consent withdrawal
10. Children’s Privacy
We do not knowingly collect data from children under 16 without parental consent.
11. Third-Party Links
Our site may contain links to external sites with independent privacy practices.
12. Policy Updates
We will notify you of material changes through:
- Website banners
- Account notifications
- Email communication (where applicable)
13. Contact Information
For privacy inquiries or to exercise your rights, please use our website contact form.